Privacy Policy

Introduction

Welcome to the Privacy Policy page of PlatformLabs Pte. Ltd. ("we," "our," "us"). We are committed to protecting the privacy and security of our customers' personal information. This policy outlines the types of information we collect, how we use it, to whom we disclose it, and the security practices we follow to safeguard your information.

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Information We Collect

 

Personal Information

We may collect the following personal information from you:

• Name

• Email address

• Phone number

• Address
   

Non-Personal Information

We may also collect non-personal information, which may include:

• Browser type

• IP address

• Operating system

• Usage data (e.g., pages visited, time spent on the site)
   

Purpose of Use

The information we collect is used for the following purposes:

• To provide and maintain our services

• To process transactions (payment information will not be stored)

• To communicate with you regarding your account or transactions

• To send you promotional materials and updates, with your consent

• To improve our website and services based on your feedback and usage

• To comply with legal obligations
   

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With your consent

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential

• To comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety
   

Security Practices

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Using secure servers

• Encrypting sensitive information

• Regularly updating our software and systems to prevent unauthorized access

• Restricting access to personal information to employees, contractors, and agents who need to know that information in order to process it
   

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request the correction of incorrect or outdated information

• Request the deletion of your personal information, subject to certain exceptions

• Withdraw your consent for us to use your personal information
   

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@platformlabs.com

• Address: PlatformLabs Pte. Ltd., 8 Marina View, #39-04 Asia Square Tower 1, Singapore 018960

Thank you for trusting PlatformLabs Pte. Ltd. with your personal information. We are dedicated to safeguarding your privacy and ensuring a secure experience on our website.